Field Service Engineer

About this role

VDT Communications Limited is seeking a Field Service Engineer to install, configure, maintain and troubleshoot telecommunications and network equipment in Lagos. The role involves on-site installations, testing, fault resolution, preventive and corrective maintenance, site surveys and providing technical recommendations. You will monitor incidents, work with the NOC and other teams, and prepare service and maintenance reports while ensuring safety and technical standards. The position targets graduates with engineering or related backgrounds and 2 to 4 years of field engineering or telecoms experience. The company delivers data communication solutions and offers 24/7/365 online access to performance reports for customers.

What you would do

• Install, configure, maintain and troubleshoot telecom and network equipment.
• Conduct on-site installation, commissioning, testing and fault resolution.
• Perform preventive and corrective maintenance on network infrastructure and equipment.
• Diagnose and resolve network connectivity, hardware and transmission faults.
• Carry out site surveys and provide technical recommendations.
• Monitor and respond to customer and network incidents promptly.
• Collaborate with the NOC and other technical teams to resolve complex issues.
• Prepare accurate service and maintenance reports after field activities.
• Ensure installations and field activities comply with safety and technical standards.
• Liaise with customers, vendors, contractors and other stakeholders.

What they are asking for

• Bachelor's degree or HND in Electrical/Electronics Engineering, Telecommunications Engineering, Computer Engineering or related field.
• 2 to 4 years of relevant field engineering, telecoms, networking or ISP operations experience.
• Good knowledge of network infrastructure, fiber optics, wireless technologies and transmission systems.
• Hands-on experience with installation, troubleshooting and maintenance of telecom/network equipment.
• Ability to read and interpret technical diagrams and network documentation.
• Strong problem-solving and analytical skills.
• Good communication and customer-service skills.
• Ability to work independently and under pressure.
• Willingness to travel to customer and network sites as required.
• Relevant professional certifications are a plus.

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