Field Sales Specialist Chinese Trade Lane

About this role

DHL is looking for a Field Sales Specialist for the Chinese Trade Lane in Lagos. The role involves developing and managing sales plans and processes to grow business, profitability and customer retention within a defined area, in line with DHL's strategy and policies. The position requires analysing sales performance, pricing, market trends and customer needs, coordinating sales and marketing activities, and maintaining relationships with customers and external partners. It is an individual contributor role, with potential oversight of a small number of staff or processes. The employer is a global logistics company operating DHL Express, DHL Global Forwarding, Freight and DHL Supply Chain across many countries.

What you would do

• Develop and administer sales plans, forecasts, budgets and processes for a defined area.
• Coordinate sales, marketing, customer retention, pricing and distribution plans for the territory.
• Analyse customer retention, growth and profitability and monitor pricing policies.
• Monitor and compare actual sales, revenues and costs with forecasts to identify issues.
• Draft adjustments to procedures or resource allocation to improve performance and sales results.
• Identify improvement areas from pipeline reporting and collaborate with sales effectiveness.
• Research market trends and customer requirements to translate products into solutions.
• Understand customer strategies, negotiations and supply chain processes.
• Analyse sales support processes to ensure sales force effectiveness.
• Establish and maintain relationships with external parties to progress proposals and programmes.

What they are asking for

• Bachelor's degree or equivalent experience/qualification.
• More than 4 years of experience.

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