Field Credit Officer

About this role

A Field Credit Officer role based in Enugu with TeamAce Limited. The position involves visiting customers to monitor credit and recover delinquent loans, assessing repayment capacity, and setting up feasible repayment plans. You will monitor accounts, document field activities, identify high-risk or non-performing loans, and ensure compliance with internal policies and relevant regulations. The job requires a bachelor’s degree in a related field and 1–2 years’ experience in credit operations or loan recovery within a financial institution or microfinance bank. Strong negotiation, communication, and independent working skills are important to meet targets.

What you would do

• Conduct field visits to monitor credit and recover delinquent loans.
• Engage customers to assess repayment capacity and establish repayment plans.
• Monitor loan accounts and follow up on repayment commitments.
• Document all field activities and outcomes in approved systems.
• Identify high-risk and non-performing loans and escalate according to procedures.
• Ensure all credit and recovery activities comply with internal policies and applicable laws.

What they are asking for

• Bachelor's Degree in Business Administration, Finance, Economics or related discipline.
• 1–2 years' experience in credit operations, loan recovery or similar role in a financial institution or microfinance bank.
• Knowledge of credit administration and loan recovery processes.
• Strong negotiation, communication and interpersonal skills.
• Ability to work independently, manage multiple accounts and meet targets.

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