Field Agent (Merchant Onboarding)

About this role

A field agent role in Lagos focused on signing up phone shops and device sellers to a live device registry product and ensuring active usage. It is a people-facing field position that works in market clusters, mainly in Lagos, and targets individuals and small merchants.

What you would do

• Visit phone shops and device sellers in assigned market clusters, shop by shop
• Explain the product clearly and address merchants' concerns
• Sign merchants up on the spot and set up their accounts
• Help merchants register their device inventory to ensure active accounts
• Build relationships with merchants and promote ongoing use, issuing certificates at point of sale
• Maintain simple daily records of shops visited, sign-ups, and devices registered; report activity

What they are asking for

• OND, HND or BSc in marketing or related field
• Prior experience in field sales, merchant acquisition or agent networks (advantage)
• Confident, personable communicator comfortable approaching merchants
• Self-motivated and disciplined with ability to manage field day with limited supervision
• Honest and reliable
• Fluent in English and one additional local language commonly spoken in target markets

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