External Contractor - Mentor role for Data Product Manager track

About this role

Udacity, now part of Accenture, is hiring external contractors to act as mentors for the Data Product Manager track. Mentors work with learners on the Nanodegree journey, providing weekly virtual support, live office hours, and additional activities. The role requires strong English language skills, extensive industry experience or a master’s degree, and relevant data and product management knowledge. It also demands prior teaching or public speaking experience and the ability to work part-time alongside current commitments. Compensation is variable and not specified in fixed figures, with Udacity/Accenture providing a range as required by local law.

What you would do

• Provide technical support for students on an online community forum
• Answer questions about course content and help learners who are stuck
• Host a weekly live virtual session for real-time student support
• Direct learners to appropriate support channels and escalate issues when needed

What they are asking for

• At least 7 years of industry experience or a master’s degree in a relevant field
• Fluency in English, written and spoken
• Technical competence in statistical foundations, data wrangling, visualization and storytelling, product KPIs, data pipeline, data modelling and storage, experiment design and statistical inference, product management frameworks, go-to-market strategy, basic SQL
• Experience teaching technical concepts or public speaking, organising talks or webinars
• Positive, trusted by students and able to build emotional connections within a group
• Ability to work part-time as an external contractor

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