About this role
Venmac Resources Limited is seeking an experienced hotel receptionist for Bourdillon Hotel and Apartment Abuja. The role involves handling reservations, guest check-ins and check-outs, room allocation, payments, and guest queries, with reporting to the Duty Manager or Operations Manager.
What you would do
- Make reservations for guests
- Confirm reservations for guests
- Register guests and check them in
- Allocate rooms to guests
- Close guest accounts and check them out
- Post charges to guest rooms and house accounts
What they are asking for
- Experience as a hotel receptionist or front desk role in hospitality
- Proficiency in Microsoft Word and Excel
- Knowledge of eZee hospitality hotel software
- Interpersonal and communication skills
- Willingness to perform other duties as assigned by management
- Ability to adapt quickly to the hospitality industry's competitive environment
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