Experienced Front Desk Personnel

About this role

A Front Desk Officer role at Teestone Hotels & Apartments in Ikeja, Lagos, handling guest check-ins, check-outs, reservations and inquiries to ensure a smooth and welcoming guest experience. Suitable for candidates with hospitality or customer service experience seeking a front desk position.

What you would do

• Welcome guests and provide customer service.
• Check guests in and out efficiently.
• Manage reservations, cancellations and modifications.
• Answer inquiries by phone, email, or in person.
• Provide information on services and local attractions.
• Coordinate with other departments to meet guest needs.

What they are asking for

• Minimum of HND or Bachelor's degree in Hospitality Management, Business Administration, or related field.
• Experience in front desk, receptionist, or customer service role is an advantage.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office and hotel management software.
• Good organisational and multitasking abilities.
• Professional appearance and positive attitude.

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