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Executive Assistant & Operations Specialist
About this role
The role is for an Executive Assistant and Operations Specialist to support the CEO of a PR and communications agency, acting as the operational backbone of the growing firm. The position involves managing the CEO’s calendar and communications, preparing briefing packs, coordinating meetings, and handling contracts. It also covers day-to-day operations, process documentation, vendor relationships, financial coordination, and project coordination across multiple client accounts. The employer, Carpe Diem Solutions, is a PR and communications agency connected to Stanley & Akatu HR Partners Africa, an AI-driven HR consulting firm that provides recruitment, HR advisory, learning and development, and technology-driven HR solutions across Africa.
What you would do
- Act as the CEO's primary point of contact and gatekeeper
- Manage the CEO’s calendar, inbox and communications
- Prepare briefing packs for meetings and presentations
- Draft, edit and send correspondence on the CEO’s behalf
- Coordinate logistics for internal and external meetings
- Prepare and review contracts and agreements
- Track and follow up on business development initiatives
- Maintain organised filing and records
- Run day-to-day operations and improve workflows
- Write, implement and maintain SOPs and process documentation
What they are asking for
- Bachelor’s Degree in Business Administration, Communications or a related field
- 3–5 years post-NYSC experience in executive support, operations or project coordination
- Experience in a professional services or agency environment
- Advanced proficiency in Google Workspace, Microsoft Office and project management tools
- Excellent written and verbal communication
- Strong organisation, prioritisation and attention to detail
- Proven ability to juggle multiple priorities
- Discretion with confidential information
- Nice to have PR or communications industry experience
- Familiarity with Zoho Books, Projects or CRM
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