Estate / Township Manager - North

About this role

AIG seeks an experienced Estate or Township Manager to oversee day-to-day operations and maintenance of its residential township in Kaduna. The role focuses on delivering a safe, clean, and well‑maintained living environment for employees and families, while ensuring efficient operations and adherence to company policies. Responsibilities cover managing buildings, utilities, landscaping, security coordination, and resident relations. The position involves budgeting, reporting, and liaising with multiple departments to ensure service delivery and compliance. This role is suited to someone with extensive experience in estate or facilities management within large residential settings and a track record of leading maintenance and service teams.

What you would do

• Oversee daily township operations across residential buildings, roads, drainage, lighting, recreation facilities and common areas.
• Manage preventive and corrective maintenance of electrical, plumbing, generators, water pumps, sewage and other utilities.
• Ensure reliable supply of electricity, water, waste disposal and sanitation services.
• Supervise housekeeping, landscaping, pest control and environmental hygiene.
• Coordinate with Security and HSE to maintain access control and safety compliance.
• Manage residential occupancy, move-ins/outs, and property handovers.
• Serve as primary contact for resident complaints and ensure timely resolution of requests.
• Coordinate with contractors and service providers, monitor performance and service standards.
• Prepare and monitor operating budgets, utilities and cost-control measures.
• Maintain records of assets, maintenance activities, inspections, incidents and statutory compliance.

What they are asking for

• Bachelor’s degree or diploma in Facilities Management, Engineering, Estate Management, Hospitality Management or related discipline.
• 8 to 10 years of relevant experience in estate, township or facilities management within large residential operations.
• Experience managing residential infrastructure, utilities, maintenance teams, contractors and service providers.
• Experience in budgeting, cost control, vendor management and operational reporting.
• Knowledge of health, safety, environmental practices and emergency management.
• Strong leadership, organisational, communication and problem-solving skills.
• Ability to manage multiple priorities and resolve residents' concerns professionally.
• High integrity, accountability and commitment to service quality.

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