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Enterprise Resources Planning (ERP) Implementation Specialist
About this role
Bave Design Studio, a Lagos-based web design company, is recruiting for an ERP Implementation Specialist. The role is remote with occasional client visits and travel within or outside Lagos as needed. The candidate will help develop the firm’s ERP offering, implement systems for clients and train their teams. The position requires residing in Lagos and the ability to visit client offices and travel when required.
What you would do
- Coordinate with clients’ finance teams on tax settings, VAT calculations, invoicing and reporting requirements
- Create user guides, training videos and implementation documentation
- Help retail businesses improve stock control, replenishment, returns, reconciliation and multi-branch operations
- Configure and train users across modules including POS, inventory, purchasing, sales, CRM, HRM, accounting and reporting
- Lead ERP implementations from configuration, data migration, testing and launch to user onboarding
- Collaborate with developers to identify gaps, define improvements and test new features
- Meet with clients to translate their operations into ERP workflows
- Deliver remote and on-site training and provide post-implementation support
- Set up user roles, permissions, approval processes and reports
- Documentation of requirements and collaboration with developers
What they are asking for
- Ability to train both technical and non-technical users clearly and patiently
- Residence in Lagos with availability for client-site visits and occasional travel
- Ability to work independently in a remote team
- Strong understanding of retail operations and ERP module interactions
- Experience with data migration, system configuration, permissions and troubleshooting
- Good organisation, communication and client management skills
- Hands-on ERP implementation experience for businesses, including retail
- Knowledge of Nigerian tax and VAT workflows, e-commerce integrations and SaaS platforms is an advantage
- Experience managing end-to-end implementations from requirements gathering to launch and training
- Ability to document requirements and collaborate effectively with developers (ERP experience with platforms such as ERPNext, Odoo, Microsoft Dynamics, SAP Business One or similar)
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