Employee Relations Specialist

About this role

The role handles employee relations matters to ensure fair, policy-compliant practice in the workplace. It involves supporting grievance handling, disciplinary processes, workplace investigations, conflict resolution, and employee engagement, while advising employees and line managers. The position works with HR and business leaders to maintain constructive relations and report on cases and trends. It requires coordinating hearings and ensuring due process, along with assisting in policy development and separations. The employer is Dangote in Lagos and collaborates with multiple internal functions to manage employee relations.

What you would do

• Coordinate resolution of grievances, complaints and workplace concerns in line with policies
• Support disciplinary processes including preparation of queries, hearing documents and related records
• Conduct or assist with fair workplace investigations and produce findings and recommendations
• Provide guidance to employees and line managers on relationships policies and procedures
• Support mediation and conflict resolution to maintain constructive workplace relations
• Maintain confidential case files, trackers, correspondence and supporting documents
• Monitor trends and prepare reports, dashboards and management updates on cases and outcomes
• Assist in review, development and implementation of employee relations policies and SOPs
• Coordinate appeals, hearings and other employee relations meetings with due process
• Collaborate with HR Business Partners, Legal, Compliance, Security, HSE and business leaders on matters

What they are asking for

• Bachelor’s degree in HR, Industrial Relations, Business Admin, Law, Social Sciences or related field
• Relevant professional certification in HR, industrial relations, mediation or employment law is an advantage
• Minimum of 3 years of relevant experience in employee relations or related HR functions
• Knowledge of employee relations principles, disciplinary and grievance procedures and workplace investigations
• Ability to interpret and apply HR policies consistently
• Strong written communication, documentation and case management skills
• Good interviewing, mediation and conflict resolution skills
• Strong stakeholder engagement and advisory capabilities
• Sound judgement, discretion and confidentiality
• Proficiency in Microsoft Office and HR systems

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