EBC Manager - Sheraton Lagos Hotel (Local)

About this role

The EBC Manager at Sheraton Lagos Hotel coordinates event delivery for average complexity events, working with Sales, property departments and clients to ensure a smooth pre-event, event and post-event process. The role focuses on maximising revenue through upselling and enhancements. It is suitable for candidates with 1-2 years in event management or a related field, or a two-year hospitality degree with at least 1 year of relevant experience.

What you would do

• Manage event logistics and operations to ensure events progress smoothly from start to finish.
• Liaise between field sales, property operations and customers throughout the event process.
• Ensure billing accuracy and conduct final bill reviews with clients before processing.
• Manage group room blocks and meeting space for average to large groups.
• Lead pre-event and post-event meetings and coordinate with teams to address group needs.
• Support sales and revenue forecasting and upsell products and services during the event process.

What they are asking for

• High school diploma or GED with 1-2 years' experience in event management or a related field.
• Or a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, with at least 1 year of experience in event management or a related area.

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