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Eatery Manager
About this role
The Eatery Manager will run the daily operations of the hotel eatery in Lagos, ensuring good food service, customer satisfaction, hygiene and profitability. The role covers managing staff, monitoring food quality and stock, controlling costs and driving sales. The successful candidate will maintain high operational standards and a positive dining experience for hotel guests and external customers. The employer is a human resources consulting firm that describes itself as helping businesses and people grow vision.
What you would do
- Oversee daily eatery operations and ensure service meets established standards.
- Maintain consistent food quality, presentation, portion control and timely order fulfilment.
- Monitor daily sales and drive revenue growth through sales strategies and customer engagement.
- Manage inventory, stock levels and replenishment to prevent wastage and ensure availability.
- Monitor food costs and operating expenses to sustain profitability.
- Supervise stock-taking, inventory reconciliation and stock movement documentation.
- Provide excellent customer service and resolve complaints promptly.
- Schedule, train and supervise eatery staff to maintain productivity and service quality.
- Ensure compliance with food safety, hygiene, sanitation and waste management standards.
- Coordinate activities between kitchen, service team and other hotel departments for smooth operations.
What they are asking for
- Bachelor’s degree or HND in Hospitality Management, Catering and Hotel Management, Food Service Management, Business Administration or related discipline.
- Minimum of 5 years’ relevant experience in restaurant, eatery or food and beverage operations, including at least 2 years in a supervisory or managerial role.
- Experience in a reputable hotel, restaurant or similar hospitality setting.
- Proven experience in sales monitoring, inventory management, cost control and staff supervision.
- Good knowledge of food safety, hygiene standards and restaurant operating procedures.
- Experience using POS systems and inventory management software.
- Relevant hospitality, food safety or restaurant management certification is an advantage.
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