Dynamic Hotel Manager

About this role

This role is for an experienced Hotel Manager at Greywood Hotels & Apartments in Lagos. The manager will oversee all hotel operations to ensure smooth daily activities and deliver exceptional guest experiences. The successful candidate should be a strategic leader with strong business acumen, excellent people management skills and a commitment to hospitality standards.

What you would do

• Oversee daily operations of all hotel departments, including front office, housekeeping, food and beverage, maintenance and security.
• Develop and implement strategies to maximise revenue, profitability and guest satisfaction.
• Ensure compliance with health, safety and hygiene regulations.
• Monitor staff performance, provide training and foster a positive work environment.
• Handle guest complaints and feedback promptly and professionally.
• Manage budgets, control expenses and prepare financial and operational reports.

What they are asking for

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Proven experience (2+ years) in hotel management or senior hospitality leadership.
• Strong leadership, organisational, and communication skills.
• Excellent financial management and business development skills.
• In-depth knowledge of hotel operations, sales and marketing strategies.
• Ability to work under pressure and resolve challenges efficiently.

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