Dispatch Coordinator

About this role

A full-time Dispatch Coordinator is sought to oversee and coordinate truck movements from the plant to delivery sites. The role involves ensuring timely deliveries, keeping accurate dispatch records, following up with drivers and transporters, and quickly addressing delivery issues. The employer is a human resources and business consultancy based in Niger, working with logistics and transport coordination tasks for clients. The position requires organising and monitoring multiple truck movements, maintaining communication with drivers and internal teams, and confirming deliveries with appropriate proof. The role focuses on reporting, tracking, and problem resolution to support timely deliveries.

What you would do

• Prepare daily dispatch and progress reports for trucks, in transit, completed deliveries, and issues
• Provide updates on truck movements and estimated arrivals to the Logistics Head, sales team, and customers
• Maintain regular communication with drivers, transporters, site representatives, and internal teams
• Track all loaded trucks from the plant to delivery sites using vehicle registration numbers and driver contacts
• Coordinate with the plant and dispatch team to obtain loading information and truck details
• Support transporter payment processing by providing delivery confirmations and documentation
• Monitor delays, breakdowns, and route challenges and escalate as needed
• Maintain accurate daily dispatch and tracking records including vehicle and driver details, quantities, dispatch times, arrival times, and delivery status
• Confirm truck arrivals and obtain proof of delivery with signed notes and receiving confirmations
• Verify delivered quantities against records and report shortages or discrepancies promptly

What they are asking for

• Good knowledge of Abuja and major transport routes is an added advantage
• Ability to manage multiple truck movements and coordinate field activities
• Ability to identify and escalate delivery issues promptly
• Strong organisational, detail-oriented and reliable approach
• Strong communication, coordination and follow-up skills
• Previous experience in logistics, dispatch, fleet monitoring or transport coordination is an advantage
• Basic to good working knowledge of Microsoft Excel, email, telephone and WhatsApp communications

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