Disbursement Officer (Rider)

About this role

A Disbursement Officer (Rider) is required to coordinate vehicle readiness and handover, support accurate disbursement processing, and maintain records in line with approved procedures. The role involves vehicle checks, documentation and compliance, processing disbursements, logistics and handover, and risk reporting. It targets individuals with experience in operations, logistics, fleet management or auto-finance, and with strong attention to detail and coordination skills. The employer provides disbursement and handover services as part of its operations for customers in Lagos.

What you would do

• Verify vehicles pass pre-delivery inspections and that tracking devices are installed and functioning before release.
• Ensure approvals and supporting documents are complete; organise registration and insurance; prepare customer handover documents.
• Enter disbursement details into LOS and approved systems; maintain records for audit and reconciliation.
• Coordinate vehicle movement between assembly, storage, dealers and delivery locations; conduct customer handovers and explain documents and basic maintenance.
• Match transactions to approvals; investigate discrepancies and flag duplicate or suspicious instructions; place transactions on hold when needed.
• Escalate risks promptly and submit accurate reports on time.
• Identify delays, recurring errors and control gaps; recommend practical process improvements.
• Ensure all disbursements and vehicle handovers occur within timelines and with minimal errors.
• Follow all approval, documentation and compliance controls; report any unauthorised policy exceptions.
• Escalate suspicious instructions or risk flags before payment or vehicle release; provide complete operational reports by deadlines.

What they are asking for

• Diploma or Bachelor’s degree in Business, Finance, Marketing or related field (advantage).
• 2–4 years of experience in operations, logistics, fleet management or auto-finance (vehicle dealership experience is an added advantage).
• Strong attention to detail and numerical accuracy; good organisational and time management skills.
• Understanding of disbursement controls, reconciliation, and KYC/AML requirements.
• Risk awareness, sound judgement, clear communication and coordination skills.
• Customer-service orientation and ability to handle confidential information responsibly.

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