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Director, Specialist Sales – SME Solutions
About this role
The role is based in Lagos and leads Mastercard Foundation’s SME sales efforts for the West Africa cluster, reporting to the Africa Division Lead for SME Commercialization. It combines sales leadership with strategic advisory to help clients identify opportunities and tailor solutions, driving revenue and profitability with financial institutions and other partners.
What you would do
- Lead the development and execution of SME growth strategies for the West Africa cluster.
- Build and manage a strong sales pipeline and engage clients through a consultative approach, including on-site interactions, needs assessment and opportunity shaping.
- Originate and convert new business opportunities and drive the commercialization of signed deals to deliver revenue outcomes.
- Contribute to achieving SME P&L objectives across key customers in the West Africa cluster in line with regional priorities.
- Identify product, proposition and business innovation opportunities across SME payment segments.
- Provide subject matter expertise and advisory leadership, diagnose client needs, shape strategic recommendations and lead end-to-end execution across sales, product and market teams.
What they are asking for
- Deep knowledge of SME products and services, including SME card and solutions.
- Significant experience in sales and business development within the SME space.
- Progressive experience in the payments industry, with understanding of commercial and consumer payments.
- Strong strategic thinking and consulting capabilities; ability to assess client needs, translate market insights into actionable recommendations and influence senior decision-makers.
- Experience in consulting, solution selling or advisory-led client management; proven track record of working directly with customers in on-site environments to shape opportunities, guide implementation and deliver business outcomes.
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