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Director, Specialist Sales - SME
About this role
The role is for a Director of SME Sales Specialist at Mastercard, based in Lagos. It is a commercially driven leadership position focused on growing Mastercard's SME business in select EEMEA markets by turning partnerships into revenue. The role involves sales execution, ecosystem development, and go-to-market strategy across partnerships with fintechs, marketplaces, telcos, and other embedded finance players. You will work with various internal teams to design solutions, drive activation, and ensure revenue growth from SME initiatives. The job entails representing Mastercard in customer and industry engagements and managing end-to-end SME programs from identification to market rollout.
What you would do
- Own and execute a revenue-driven sales and activation strategy for emerging SME payment flows and partner-led distribution models
- Identify, prioritise, and convert high-potential opportunities across channel partners and ecosystems
- Drive pipeline progression, deal closure, partner activation, and revenue across SME programs
- Expand Mastercard's SME distribution across banks, fintechs, marketplaces, telcos, trade and logistics
- Translate SME needs into scalable commercial opportunities and partner propositions
- Maintain a structured activation pipeline focused on commercial impact
- Collaborate with internal teams to develop business cases and go-to-market strategies
- Oversee end-to-end execution of SME initiatives and market rollout
- Monitor industry trends and competitive dynamics to identify growth opportunities
- Represent Mastercard in client meetings, industry events, and ecosystem forums
What they are asking for
- Proven track record in sales, business development, or partnerships with revenue growth and pipeline management
- Experience engaging both commercial and technical stakeholders for solution design and adoption
- Strong background in lead generation, deal negotiation, activation, and revenue delivery
- Solid understanding of payments, financial services, and digital distribution models
- Strong relationship-building, influencing, and communication skills with senior stakeholders
- Ability to operate independently in fast-paced, matrixed global environments
- Self-starter with execution discipline and ability to work with minimal guidance
- Strong analytical skills to build business cases and presentations
- Ability to create clear executive-level communication materials
- Experience in SME banking, SME payments, fintech, or consulting is desirable
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