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Direct Sales Agent
About this role
The role is a full-time on-site Direct Sales Agent position based in Ibadan, working for FCMB. The agent will prospect and engage potential customers, present FCMB Group products and services, and drive customer acquisition through direct interactions in assigned markets. Daily duties include explaining product features, assisting with account opening and documentation, and following up on leads to convert interest into sales. The role requires maintaining accurate records, preparing basic sales reports, and providing market feedback to the sales team, while upholding professional customer service and compliance standards. Candidates should have strong interpersonal and communication skills, good customer service, basic finance and sales knowledge, and the ability to work in the field within Ibadan. A secondary school certificate is required, with a diploma or degree in a related field an advantage.
What you would do
- Prospect and engage potential customers in assigned markets
- Present FCMB products and services to customers
- Drive customer acquisition through direct interactions
- Explain product features and benefits to customers
- Assist customers with account opening and documentation
- Follow up on leads to convert interest into sales
- Maintain accurate records of customer interactions
- Prepare basic sales reports for management
- Provide feedback on market trends and customer needs
- Deliver professional customer service and adhere to compliance standards
What they are asking for
- Strong interpersonal skills
- Excellent verbal and written communication abilities
- Solid customer service capabilities
- Basic finance and sales knowledge
- Experience in retail or financial services sales is a plus
- Familiarity with banking products is a plus
- Goal-oriented work habits
- Proficiency with basic digital tools (e.g., mobile apps, spreadsheets)
- Minimum of secondary school certificate
- Diploma or degree in Business, Marketing, Finance or related field is an advantage
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