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Digital Trade Officer
About this role
A full-time Digital Trade Officer role based in Festac Town, Lagos, ideal for candidates with an OND in a related field who can handle digital trade activities and customer service. The position requires coordinating digital transactions, supporting customers, and ensuring accurate records.
What you would do
- Adhere to financial and compliance policies
- Provide customer service to ensure client satisfaction
- Maintain documentation of digital trade activities
- Collaborate with internal teams to resolve issues and escalate technical problems
- Assist customers with digital trade enquiries and transaction-related requests
- Process trade orders and verify details for accuracy and reporting
What they are asking for
- Fluent in English (reading, writing, speaking)
- Strong computer literacy and ability to use digital platforms
- Basic understanding of digital financial transactions (advantage)
- Good customer service and interpersonal skills
- Attention to detail and accuracy
- Ability to work under pressure and meet deadlines and have OND in Finance, Business Administration, Economics or related field
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