Digital Trade Officer

About this role

FMR Agency in Lagos is seeking a Digital Trade Officer. The role involves managing digital trading transactions across multiple platforms, assisting customers with trade enquiries, and maintaining accurate transaction records.

What you would do

• Manage and monitor digital trading transactions across multiple platforms.
• Assist customers with digital trade enquiries, account issues and transaction-related requests.
• Process trade orders, verify transaction details and ensure accuracy in digital records.
• Collaborate with internal teams to resolve transaction issues and escalate technical problems when necessary.
• Maintain documentation of all digital trade activities.
• Prepare periodic reports on digital transactions and operational updates.

What they are asking for

• Minimum of an OND in Finance, Business Administration, Economics, or a related field.
• Strong computer literacy and ability to use digital platforms.
• Excellent communication skills in English (read, write, speak).
• Good customer service and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to work under pressure and meet deadlines.

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