Digital Revenue, Ecommerce and IT Professional (Hybrid)

About this role

A full-time hybrid role for a Digital Revenue, Ecommerce and IT Professional to drive digital revenue across all channels, oversee CRM, IT support and cybersecurity, and coordinate with multiple departments. Suitable for candidates with strong e-commerce, digital marketing and IT governance experience in a Nigerian business context.

What you would do

• Collaborate with Sales, Branch Managers, HR, Operations and Supply Chain to align digital strategy with offline execution
• Oversee relationships with IT/telecom vendors and manage hardware/software procurement and licensing
• Support the management of a cross-functional team across digital sales, performance marketing, CX and IT support
• Ensure IT infrastructure uptime, data security, backups and disaster recovery across branches
• Oversee all digital touchpoints (website, social, chat, WhatsApp) to deliver consistent customer engagement
• Track KPIs and deliver data-driven dashboards to leadership and drive digital revenue targets

What they are asking for

• Strong experience with CRM systems, performance marketing metrics and IT infrastructure fundamentals
• Proven experience in digital marketing, ecommerce or revenue growth leadership
• Experience leading cross-functional teams and delivering measurable revenue outcomes
• Strong analytical, communication and stakeholder management skills
• Ability to develop and execute growth strategies informed by market and competitor insights
• Comfortable balancing commercial strategy with IT governance

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