Design Director

About this role

The role is for a Design Director at Metalab, with remote candidates within PST to BRT time zones considered. The company partners with clients to create products that aim to change the world and improve lives, and the role focuses on guiding design quality, mentoring the team, and delivering high-impact design solutions across product design, brand, and storytelling. You will balance leadership with hands-on design work, lead client engagements, and drive strategic project success while upholding design excellence. The position also involves fostering a collaborative design culture, hiring and developing the design team, and representing Metalab in the design community. The employer emphasises user-centred design, design systems, and a strong alignment with business goals and market positioning.

What you would do

• Lead by balancing leadership with hands-on design execution with teams to ship exceptional work.
• Apply expertise in product design, design systems, product strategy, and human-centred design to guide projects.
• Provide clear, actionable feedback to project teams to raise design quality.
• Act as a trusted design advisor to clients, guiding them through the design process and managing feedback.
• Present work and build client relationships grounded in Metalabs design direction and execution.
• Drive project success by applying service design and change management principles.
• Collaborate with Business Development to scope work and identify opportunities.
• Foster a collaborative, inclusive, and high-performance design culture.
• Hire, mentor, and develop design team members and build leadership pipelines.
• Represent Metalab in the design community to attract talent and new business opportunities.

What they are asking for

• Proven experience managing and mentoring design teams through complex challenges with high-quality output.
• Strong communication and presentation skills to align and influence stakeholders.
• Experience collaborating with cross-functional teams to drive business priorities and deliver value.
• Active engagement in the design community through articles, panels, or thought leadership.
• Passion for inclusive design practices and fostering a collaborative team environment.
• Knowledge of change management and service design principles.
• Strategic thinking with ability to contribute to business development and client relationships.

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