About this role
IDP Education Limited is hiring a Deputy Test Centre Administrator for a centre in Akure, Ondo. The role combines IELTS operations oversight with business development to drive registrations, sales and market expansion. The successful candidate will manage day-to-day test centre activities, ensure security and compliance, and build partnerships with educational institutions and other stakeholders. It requires autonomous working, strong commercial awareness, and the ability to resolve operational challenges while upholding IDP values. The position focuses on operational performance, customer service, and revenue growth for the IELTS centre in Ondo state.
What you would do
- Manage IELTS test administration, security, compliance and quality assurance.
- Execute marketing initiatives and conduct market research to identify new opportunities.
- Drive IELTS registrations, sales, lead generation and revenue growth.
- Build strategic partnerships with educational institutions, study-abroad agencies and corporate organisations.
- Independently manage daily activities, resolve challenges and improve efficiency.
- Monitor operational performance, sales targets and business reports.
- Ensure excellent candidate experience and customer service.
What they are asking for
- University degree in Social Sciences, Management, Business Administration or related field.
- Strong communication, presentation, negotiation, organisational and analytical skills.
- Proficiency in Microsoft Office, digital reporting tools and CRM systems.
- Experience in administration, operations, sales, business development or customer service.
- Proven ability to generate leads, convert enquiries into registrations, manage sales pipelines and achieve targets.
- Understanding of data confidentiality, compliance and operational procedures.
- Experience building relationships with educational institutions, agencies and other stakeholders.
- Self-motivated, commercially minded with ability to manage competing priorities with minimal supervision.
- Experience in education or examination administration is an added advantage.
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