Deputy Test Centre Administrator (Lagos)

About this role

The role is Deputy Test Centre Administrator for an IELTS test centre in Lagos, with responsibility for daily operations, compliance and business development. It involves managing test administration, security, data handling, and customer service while driving sales leads and revenue growth. The position combines IELTS operations with business development and requires autonomous, commercially aware work with stakeholder management. The employer, IDP Education Limited, is a global student placement provider that supports international study across multiple countries. The role emphasises maintaining secure, efficient testing services and expanding market presence through partnerships and marketing initiatives.

What you would do

• Manage IELTS test administration, security, compliance and quality assurance.
• Build strategic partnerships with educational institutions, study-abroad agencies and corporate organisations.
• Drive IELTS registrations, sales, lead generation and revenue growth.
• Monitor operational performance, sales targets and business reports.
• Execute marketing initiatives and conduct market research to identify opportunities.
• Independently manage daily activities and resolve challenges to improve efficiency.
• Ensure excellent candidate experience and customer service.
• Develop and implement initiatives to expand market reach.
• Generate sales leads and convert enquiries into registrations.
• Manage data, scheduling, logistics and examination administration.

What they are asking for

• University degree in Social Sciences, Management, Business Administration or related field.
• Ability to conduct market research, coordinate promotions, identify opportunities and drive revenue growth.
• Proven ability to generate leads, convert enquiries to registrations, manage sales pipelines and hit targets.
• Proficiency in Microsoft Office, digital reporting tools and CRM systems.
• Self-motivated, commercially minded with ability to manage competing priorities with minimal supervision.
• Experience in administration, operations, sales, business development or customer service.
• Experience building relationships with educational institutions, corporate organisations, agencies and other stakeholders.
• Commitment to integrity, customer focus, collaboration and continuous improvement aligned with IDP values.
• Strong communication, presentation, negotiation, organisational and analytical skills.
• Experience in education or examination administration is an added advantage.

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