Deputy Test Centre Administrator (Delta)

About this role

The role is Deputy Test Centre Administrator for the IELTS centre in Asaba, Delta. It focuses on independently managing daily test centre operations while driving business development, sales, revenue growth and market expansion. The position combines IELTS operations and compliance with business development duties to grow IDP Education’s presence and ensure secure, compliant, and customer-focused testing services. The successful candidate will handle test scheduling, logistics, candidate administration, security, data management and service delivery, and also generate leads, convert enquiries to registrations, and build partnerships. The role requires autonomy, commercial awareness, strong stakeholder management, and alignment with IDP’s values of integrity, customer focus, collaboration and continuous improvement.

What you would do

• Independently manage daily test centre activities and resolve operational challenges.
• Ensure excellent candidate experience and customer service.
• Manage IELTS test administration, security, compliance and quality assurance.
• Coordinate test scheduling, logistics and candidate administration.
• Drive sales activities, lead generation and revenue growth for IELTS registrations.
• Develop strategic partnerships with educational institutions, study-abroad agencies and corporate organisations.
• Execute marketing initiatives and conduct market research to identify opportunities.
• Monitor performance against sales targets and business reports.
• Build and maintain relationships with stakeholders to expand market reach.
• Escalate only significant risks or decisions requiring higher-level approval.

What they are asking for

• University degree in Social Sciences, Management, Business Administration or related discipline.
• Proficiency in Microsoft Office, digital reporting tools and CRM systems.
• Strong communication, presentation, negotiation, organisational and analytical skills.
• Experience in administration, operations, sales, business development or customer service.
• Experience in education or examination administration is an added advantage.
• Understanding of data confidentiality, compliance and operational procedures.
• Ability to generate leads, convert enquiries into registrations, manage sales pipelines and achieve targets.
• Ability to conduct market research and coordinate promotional activities.
• Self-motivated, commercially minded with ability to manage competing priorities with minimal supervision.
• Commitment to integrity, customer focus, collaboration and continuous improvement.

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