Deputy Test Centre Administrator

About this role

The Deputy Test Centre Administrator role at IDP Education Ltd manages the daily operations of the IELTS test centre in Asaba, Delta, while also driving sales, revenue growth and market expansion. It combines IELTS operations and compliance with business development responsibilities, including test scheduling, candidate administration, security, data handling and service delivery, alongside generating leads and converting them into registrations. The position requires autonomous management of activities, stakeholder relationship building, and delivering measurable outcomes aligned with business objectives. The role focuses on maintaining secure, compliant, efficient testing services and enhancing IDP’s market presence through partnerships and marketing initiatives. The successful candidate will uphold IDP values of integrity, customer focus, collaboration and continuous improvement.

What you would do

• Manage IELTS test administration, security, compliance and quality assurance.
• Ensure excellent candidate experience and customer service.
• Drive IELTS registrations, sales, lead generation and revenue growth.
• Build strategic partnerships with educational institutions, study-abroad agencies and corporate organisations.
• Execute marketing initiatives, conduct market research and identify new business opportunities.
• Monitor operational performance, sales targets and business reports.
• Independently manage daily activities, resolve challenges and improve operational efficiency.

What they are asking for

• University degree in Social Sciences, Management, Business Administration or related discipline.
• Experience in administration, operations, sales, business development or customer service.
• Experience in education or examination administration is an added advantage.
• Demonstrable ability to generate leads, convert enquiries into registrations, manage sales pipelines and achieve targets.
• Experience building relationships with educational institutions, corporate organisations, agencies and other stakeholders.
• Strong communication, presentation, negotiation, organisational and analytical skills.
• Ability to conduct market research, coordinate promotional activities, identify business opportunities and drive revenue growth.
• Proficiency in Microsoft Office, digital reporting tools and CRM systems.
• Understanding of data confidentiality, compliance and operational procedures.
• Self-motivated, commercially minded, able to manage competing priorities with minimal supervision.

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