Department Manager - Non-food / Ambient

About this role

Marketsquare is hiring a Department Manager to oversee the Non-Food and Ambient departments. The role supports the Branch Manager in daily operations to ensure product availability, drive sales and protect profit margins, while upholding quality, customer satisfaction and operational standards. The position focuses on managing merchandise, stock replenishment, shrinkage control, pricing accuracy and regulatory compliance within the department. It involves driving product range, supervising staff, and providing market insights to inform purchasing and pricing. The employer operates a growing grocery retail chain with multiple locations in Nigeria, including Lagos where this role is based.

What you would do

• Ensure the department runs effectively on a day-to-day basis.
• Order and replenish merchandise to achieve full shelf availability.
• Manage the movement of goods from back store to shop floor.
• Own revenue and profit optimisation for the department.
• Support Branch Manager in achieving sales targets and year-on-year growth.
• Monitor damaged and expired goods to minimise losses.
• Ensure high standards of quality for Ambient and Non-Food products.
• Display accurate retail prices with updated labels and maintain regulatory compliance.
• Conduct market surveys and provide pricing insights to the Buyer.
• Supervise and support staff training aligned with development plans.

What they are asking for

• Minimum of B.Sc./HND in any related field.
• Minimum of 4 years retail experience.
• Must have NYSC discharged, exemption or exclusion letter.
• Experience in retail management within Non-Food, Ambient or grocery categories.
• Strong understanding of inventory management, profit margins and shrinkage control.
• Excellent organisational and time management skills with attention to detail.
• Strong analytical skills for market surveys and pricing analysis.
• Ability to lead, train and motivate a team.
• Knowledge of regulatory compliance in retail environments.

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