Customer Service/Social Media Officer

About this role

The role is a Customer Service/Social Media Officer (Female) based in Maitama, Abuja (FCT). This is a full-time role with a Monday to Saturday schedule and a monthly salary of N150,000 to N200,000.

What you would do

• Answer customer questions promptly.
• Oversee social media profiles and posts.
• Help resolve customer complaints.
• Provide product information and support.
• Collaborate with the team to improve customer service processes.

What they are asking for

• OND qualification or higher.
• Excellent communication skills.
• Creative approach to social media engagement.
• Basic social media management skills.
• Strong problem-solving abilities.

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