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Customer Service/Sales Assistant
About this role
A full-time on-site Customer Service and Sales Assistant role for G-Shoppers Global Services Limited in Eliozu, Rivers. The position serves as the first point of contact for online customers and aims to close sales, handle inquiries, and manage orders.
What you would do
- Close sales from online platforms (WhatsApp, website, Instagram, Facebook).
- Follow up with new leads and returning customers until sale is closed.
- Meet daily/weekly sales targets and improve conversion rate.
- Update prices and upload new items to the WhatsApp catalogue.
- Monitor daily website orders and prepare them for processing.
- Record leads, chats, and complaints and respond to customer inquiries.
What they are asking for
- Bachelor’s Degree with at least 1 year of work experience.
- Resident of Port Harcourt, preferably near Eliozu; NYSC completed.
- Proficient with WhatsApp Business, websites, and basic digital tools (e.g., Google Docs).
- Strong organisational and proactive approach; good communication and sales skills.
- Available to work full-time, Mondays to Saturdays with 2–3 days off per month.
- Willing to commit long-term to the company.
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