Customer Service Representatives

About this role

Uridium Technologies Limited in Lagos is seeking Customer Service Representatives. The role involves handling customer enquiries, complaints and requests professionally, using CRM and other support tools. It suits individuals with excellent communication and interpersonal skills and problem-solving abilities, with relevant customer service experience being an advantage.

What you would do

• Handle customer enquiries, complaints and requests professionally
• Use CRM, email, chat and other customer support tools to respond to customers

What they are asking for

• Excellent communication and interpersonal skills
• Strong customer service and problem-solving abilities
• Ability to handle enquiries, complaints and customer requests professionally
• Good knowledge of CRM, email, chat and other customer support tools
• Relevant customer service experience is an advantage

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