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Customer Service Representative (Team Member)
About this role
A customer service role for a team member at Filmhouse Cinemas Limited, a cinema operation and related services company. The advert targets individuals seeking work in cinema customer service, within a company involved in cinema operations and development.
What you would do
- Handle customer inquiries and assist patrons
- Provide information about screenings, tickets and concessions
- Support the cinema team in daily operations
- Maintain a welcoming and orderly service environment
- Assist with basic problem solving and complaints handling
- Collaborate with staff to ensure smooth customer experience
What they are asking for
- Experience in customer service or retail environments preferred
- Strong communication and interpersonal skills
- Ability to work as part of a team
- Basic computer literacy for ticketing and bookings
- Flexible to work in a cinema setting (shifts may apply)
- Appropriate work eligibility for employment (as stated or implied)
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