Customer Service Representative (NYSC)

About this role

A Customer Service Representative role targeted at NYSC members, employed by Odixcity Consulting, an international HR consulting and procurement firm. The position focuses on customer service responsibilities within the organisation.

What you would do

• Handle customer inquiries and provide information in a professional manner
• Resolve complaints and ensure customer satisfaction
• Support procurement and outsourcing processes as needed
• Coordinate with internal teams to address customer needs
• Maintain accurate records of customer interactions
• Contribute to service improvements and performance metrics

What they are asking for

• NYSC member or in NYSC service year
• Experience in customer service or related roles preferred
• Good communication and interpersonal skills
• Ability to work with diverse clients and teams
• Basic computer skills and familiarity with office software
• Knowledge of procurement or HR-related processes is a plus

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