Customer Service Representative / Dispatch Rider - Dominos Pizza & Coldstone

About this role

Customer Service Representative / Dispatch Rider for Dominos Pizza & Coldstone, based in Lagos with Eat'N'Go Limited. The role involves attending to customers, providing information about products, and processing orders, while maintaining customer relationships and supporting sales targets. It is suitable for someone with customer service or sales experience who can work well in a team.

What you would do

• Attend to customers and respond to their enquiries.
• Provide accurate information about products and services.
• Process customer requests and orders.
• Follow up with customers when necessary.
• Maintain good relationships with existing and prospective customers.
• Handle customer concerns professionally and escalate issues when required.

What they are asking for

• Minimum of SSCE, OND/HND or equivalent with 1-3 years' experience.
• Previous experience in customer service or sales is advantageous.
• Good communication and interpersonal skills.
• Friendly, confident and customer-oriented.
• Ability to work effectively in a team.
• Good attention to detail and a positive attitude.

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.