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Customer Service Representative / Admin
About this role
LEAM Consulting Limited in Lagos is hiring a Customer Service Representative. The role involves handling customer inquiries, orders and delivery updates. Applicants should have a HND or BSc and about 1–2 years of experience in a customer service role, with basic computer skills.
What you would do
- Respond to customer inquiries via phone, WhatsApp and other communication channels.
- Provide customers with updates on their orders and deliveries.
- Handle customer complaints and resolve issues professionally.
- Follow up with dispatch riders regarding delivery status.
What they are asking for
- Minimum of HND or BSc.
- 1–2 years experience as a Customer Representative.
- Reliable, punctual and responsible.
- Basic computer skills.
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