Customer Service Representative

About this role

Paramount Health, a Lagos-based healthcare equipment and medical supplies company, is recruiting a full-time Customer Service Representative. The role involves acting as a liaison for customers, providing information on products and services, answering questions, and resolving issues. It includes responsibilities like generating sales leads, with a salary of N150,000 to N200,000 per month.

What you would do

• Handle a high volume of incoming calls
• Identify and generate sales leads
• Develop and maintain trusting relationships with customer accounts through clear communication
• Engage customers and respond to their needs

What they are asking for

• Residence in Lagos
• Proven customer support experience
• Strong phone handling skills and active listening
• Customer oriented with ability to adapt to different customer types
• Excellent communication and presentation skills

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