Customer Service Representative

About this role

Ite Nri in Lagos is hiring a Customer Service Representative. The role targets individuals with a relevant qualification and 1 to 2 years of experience. The employer describes its brand as focusing on authentic Igbo food experience and inclusivity in customer interactions. Applications should be sent to the address on the advert with the job title as the subject of the email. The source does not specify a closing date or additional details about the employer beyond the brand philosophy and location.

What you would do

• Handle customer inquiries and provide information about products and services.
• Assist customers to resolve issues or complaints in a timely manner.
• Process orders and support the sales process at the point of contact.
• Maintain accurate customer records and document interactions.
• Collaborate with team members to improve customer satisfaction.
• Follow company policies and procedures in customer interactions.

What they are asking for

• Relevant qualification.
• 1 to 2 years of experience in a similar role.

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.