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Customer Service Representative
About this role
A full-time Customer Service Representative role based in Lekki Phase 1, Lagos, for R & R Recruiting Services. The employer is a recruitment, training, consulting and human resources management firm. The job involves assisting customers with inquiries, providing product information, resolving complaints, maintaining relationships, and following up to offer further support.
What you would do
- Attend to customer inquiries and requests
- Provide accurate information about products and services
- Handle and resolve customer complaints professionally
- Maintain good customer relationships
- Follow up with customers and provide necessary support
What they are asking for
- Minimum of OND/HND/BSc
- Previous customer service experience is an advantage
- Excellent communication and interpersonal skills
- Good problem-solving and customer service skills
- Professional, friendly and customer-focused
Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.