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Customer Service Representative
About this role
A full-time Customer Service Representative role in Lagos for entry-level candidates, focusing on assisting customers, resolving inquiries, and supporting daily service activities. The position is suitable for students or recent graduates seeking hands-on experience in customer support and operations.
What you would do
- Respond to customer inquiries via phone, WhatsApp, email, and social media
- Provide accurate information about products and services
- Assist in processing customer orders and follow-ups
- Handle basic customer complaints and escalate complex issues
- Maintain customer records and documentation
- Support the sales and operations team with customer tasks
What they are asking for
- Good written and spoken communication skills
- Friendly attitude with strong customer service aptitude
- Basic computer skills (Word, Excel, or Google tools)
- Ability to work independently and as part of a team
- Willingness to learn and take instruction
- Good time management and organisation skills
Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.