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Customer Service Representative
About this role
A full-time Customer Service Representative role based in Lekki Phase 1, Lagos. The position targets individuals with at least an OND/HND/BSc and requires strong communication and customer service skills.
What you would do
- Handle and resolve customer complaints professionally
- Follow up with customers and provide necessary support
- Attend to customers’ inquiries and requests
- Maintain good customer relationships
- Provide accurate information about products and services
What they are asking for
- Minimum of OND/HND/BSc
- Excellent communication and interpersonal skills
- Good problem-solving and customer service skills
- Previous customer service experience is an added advantage
- Must be professional, friendly and customer-focused
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