Customer Service Officer

About this role

Party Supplies & More in Lekki, Lagos is hiring a full-time Customer Service Officer. The role is for candidates with at least one year of customer service experience who are social media-savvy, proficient with CRM tools, and based in or near Lekki for on-site duties.

What you would do

• Respond to customer queries via phone, email and chat.
• Resolve issues quickly and professionally.
• Log interactions using the CRM system.
• Follow up on unresolved cases.
• Work with internal teams to improve service delivery.
• Take and fulfil customer orders.

What they are asking for

• OND / HND / Bachelor’s degree.
• 1+ years recent customer service experience.
• Proficiency with CRM tools.
• Strong communication skills.
• Lives in or near Lekki (mandatory).
• Creative, pays attention to details and a fast learner.

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