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Customer Service Officer
About this role
A Customer Service Officer role for Real Time Bricks in Abuja, aimed at individuals with experience in real estate and strong communication skills.
What you would do
- Handle client inquiries and provide information on properties
- Assist customers in the buying process and follow up on leads
- Maintain customer records and update the CRM with interactions
- Support sales team with property showings and bookings
- Address complaints and resolve issues to ensure customer satisfaction
- Collaborate with colleagues to meet sales targets and service standards
What they are asking for
- HND or BSc in a relevant field
- Minimum of 1 year of experience in real estate
- Knowledge of Abuja real estate market and sales
- Strong communication and customer service skills
- Proactive, self-motivated and result-driven attitude
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