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Customer Service Officer
About this role
Baobab Microfinance Bank Nigeria is recruiting a Customer Service Officer for its Sango-Ota, Ogun branch. The role focuses on ensuring prompt, professional client service and supporting branch operations, including credit processing and records management to help the branch be profitable. It is suited to individuals seeking a banking or financial services position in Ogun state.
What you would do
- Represent the bank to clients in a timely and professional manner
- Advise clients on products best suited to their needs
- Produce client ID cards
- Input credit applications and updates in the T24 system
- Prepare loan and legal documents
- Operate the till box in line with laid-down procedures
What they are asking for
- BSc in any Social Sciences or related field
- Must have completed NYSC
- Proximity to Sango-Ota, Ogun is essential
- Computer literacy with strong knowledge of Microsoft Office (Word and Excel)
- Experience in data or computer input, preferably in banking or financial services
- Experience managing a till box, and in logistics or stock management
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