Customer Service Officer

About this role

A Customer Service Officer is needed for Rubels and Angels Limited in Lagos to support a fast-paced hospitality business including a restaurant, takeout and online bookings. The role targets candidates with relevant qualifications.

What you would do

• Handle customer inquiries and provide information on services
• Assist with reservations and online bookings
• Resolve customer issues and complaints
• Support front desk operations and ensure smooth service delivery
• Maintain records of customer interactions and transactions
• Collaborate with teams to improve customer satisfaction

What they are asking for

• Relevant qualifications
• Experience in customer service or hospitality is preferred
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Proficiency with basic computer and booking systems
• Location in or around Lagos (Lekki preferred)

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