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Customer Service Officer
About this role
A role for a Customer Service Officer at J3 Foods and Stores International in Lagos, focused on handling customer interactions, solving issues and supporting sales for both individual and bulk orders.
What you would do
- Reach out to customers
- Resolve customer challenges
- Escalate complex issues
- Attend to bulk orders
- Refer online customers to the appropriate outlets or branches
- Support sales and ensure customer satisfaction
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