Customer Service Officer

About this role

Claristar Seafood is looking for a full-time Customer Service Officer in Yenagoa, Bayelsa. The role involves engaging with customers, addressing inquiries, and ensuring positive experiences as part of a purpose-driven brand with global reach. The position supports a team-based work environment and offers opportunities for growth and development, with competitive pay and a supportive atmosphere. Prior experience is not required but is an advantage, and adaptability with a positive attitude are important.

What you would do

• Serve as the main point of contact for customers
• Handle customer inquiries and provide information
• Ensure customers have a positive experience
• Collaborate with team members to resolve issues
• Maintain courteous and professional communication with clients
• Support the customer service process to improve service quality
• Escalate complex issues to appropriate colleagues as needed
• Contribute to a positive and productive work environment
• Assist with routine administrative tasks as required
• Uphold brand standards in all customer interactions

What they are asking for

• Good communication skills
• Problem-solving mindset
• Ability to work with a team
• Adaptability and a positive attitude
• Prior experience is an added advantage but not compulsory

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.