Customer Service Officer

About this role

A Customer Service Officer role based in Abuja, open to young graduates with strong academic results. The position specifies female applicants only and requires completion of NYSC.

What you would do

• Handle customer inquiries and provide information about products and services
• Resolve customer issues and ensure timely resolutions
• Maintain accurate records of customer interactions
• Support complaint handling and follow-up on escalated cases
• Assist with data entry and reporting as required
• Collaborate with team to improve customer service processes

What they are asking for

• First Class or Second Class Upper degree (or upper credit/distinction)
• Female candidates only
• Not more than 26 years old
• Completed NYSC programme
• Preference for high academic performance (upper credit or distinction)

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