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Customer Service Executive
About this role
A full-time Customer Service Executive role based in Ogba, Lagos, for candidates with customer service experience who can handle inquiries, resolve complaints and provide product information. The job targets applicants who live near Ogba, Berger, Ikeja or surrounding areas.
What you would do
- Resolve customer complaints professionally and promptly
- Respond to customer inquiries via phone, email and chat
- Provide product or service information as required
- Maintain accurate records of customer interactions
- Support customers to ensure satisfaction and efficient service delivery
- Collaborate with team to improve customer service processes
What they are asking for
- OND, HND or BSc in any relevant field
- 1–2 years of experience in a customer service role
- Proficiency in Microsoft Office or Google Suite
- Residence near Ogba, Berger, Ikeja or surrounding areas
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