Customer Service Executive

About this role

Duotech HR Consulting seeks a full-time Customer Service Executive for Maitama, Abuja, with a real estate background. The role involves managing client relationships, generating qualified leads, and supporting the sales function.

What you would do

• Respond to client inquiries and provide post-sales support
• Conduct cold calling to identify and generate prospective leads
• Follow up with prospective clients to convert inquiries into property viewings and sales
• Maintain accurate records of clients and leads in the CRM system
• Liaise with the sales team to help achieve targets
• Build and sustain professional relationships with clients and referral partners

What they are asking for

• Bachelor's degree in Communication, Marketing, or Business Administration
• Minimum of three years' relevant customer service experience, preferably in real estate
• Demonstrable sales ability, including success in cold calling and lead generation
• Excellent verbal and written communication skills
• Target-driven with a professional and persuasive manner
• Resident in Abuja

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