Customer Service Agent

About this role

Role: Customer Service Agent with Lington & Bernie Consulting Limited, based in Makurdi, Benue (Old Otukpo Road, branch). The job involves handling banking customer interactions, assisting with routine account requests, resolving inquiries, and advising customers on suitable bank products and services.

What you would do

• Process funds transfers for customers
• Process automatic payments and stop payment requests
• Inform and advise customers about bank products and services that may benefit them
• Handle check cashing, withdrawal processing and deposits
• Update customer information in the bank system and maintain accuracy
• Identify fraudulent activity to prevent potential losses

What they are asking for

• Maximum age of 25 years

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